Don't take our word for it, see what our clients have to say about us...
TFA are simply exceptional…
"The service we receive from TFA is exceptional. Lesley and Richard are always willing to offer extra advice when needed.
Not only are they very professional but they go above and beyond performing the usual tasks expected from an accountant. Quite honestly, if you employ TFA as traditional accountants you are somehow missing a whole lot more they can do for you. With every phone call and every meeting they manage to impart an enthusiasm and a passion (and sense of humour) that was lacking in our previous accountants!
They adapt their ideas and vast experience in a way that has made a difference to our business. They are pro-active, focused and have all the skills and expertise necessary to support you and your business. We have every confidence in their ability to constantly provide an excellent service to us now and in the future. TFA push the boundaries of conventional accountancy.
If you ever wonder what you get for your money from your current accountant or if you need help to take your business to the next level or want to grow your business in these difficult times, can you afford to be without them? We are more than happy to take calls from anyone considering using TFA to show that this is a 'genuine' testimonial. Just call me, Clive Drake, or my fellow director Martin Legg on 01202 679920 during office hours."
Watkins and Watson Limited
"Since becoming a client of TFA we have been highly impressed with Lesley and Richard.
They have managed to adopt an approach which is both personable and professional in equal measure. They are a breath of fresh air and exhibit none of the stuffiness you’d expect from a traditional accountant.
Because of Richard’s considerable experience with tax matters he has managed to resolve an issue in our business which has effectively saved us in excess of £100,000 – naturally we are delighted!
TFA may be a small firm however they punch far above their weight and demonstrate a level of skills and expertise, equal to, if not superior to, a much larger firm.
We would have no hesitation in recommending TFA to any small business owner"
Fast Track Services
"As an online business we wanted to find an accountancy firm who understood the internet and were familiar with online tools (in our case FreeAgent). We came across The Friendly Accountants via a recommendation and we have been impressed from the beginning. Lesley and Richard have been outstanding even before we started working with them
Our accounts were in need of some TLC but nothing phased The Friendly Accountants. Their communication is wonderful and whenever you need them they're available! Best of all everything is done online and paperless.
Lesley and Richard have taken the pain out of accounting and allowed us to do what we do best; run our business. I would recommend them to anyone wanting to find professional, astute accountants. We look forward to growing our business with both of them helping us along the way.
"I find navigating the world of accountancy and tax confusing at the best of times. It was therefore a huge relief to find TFA!
From the very first time I made contact with TFA I was completely won over by their patience, professionalism, and great sense of humour!
Both Lesley and Richard have continued to exceed my initial favourable expectations. Not only have they been highly supportive, they have also gone above and beyond in their mission to ensure that my business continues to stay on track.
I look forward to a long and happy association with them as my business continues to grow in the years to come. I would not hesitate to recommend them (and frequently do) to any business owner looking for expert accountancy and tax advice delivered by a dynamic, personable and pro-active firm of modern accountants’
"Whilst I had been with my old accountants for a number of years I was finding it extremely difficult (and uncomfortable) engaging with them. I also didn’t really feel confident that I was getting the right support for my business. TFA by contrast been utterly brilliant and single-handedly restored my faith in the accountancy profession!
Both Lesley and Richard have been hugely supportive, readily available to provide advice for my business when it’s needed and an absolute pleasure to deal with. Also thanks to their pro-active and timely intervention they have literally saved my business several thousand pounds in penalties. It’s very reassuring to have TFA as my accountants and I look forward to a long and happy association with them in the years to come. TFA are the ideal accountants for any new or small business owner and I would not hesitate to recommend them’
I am clueless when it comes to accounting and so when we moved house and accountants, The Friendly Accountants came to our rescue. They have supported us throughout with all our company and personal accounts and have gently led us by the hand throughout updating our payroll. They were literally on the phone taking me step by step simplifying our processes so that they are much more effective. Lesley has also set us up on Receipt Bank to speed up the processing of supplier invoices and guided us on how to use this effectively. The Friendly Accountants have also helped me implement a far more effective system for invoicing my clients.
They have some fabulous really user friendly video guides on pretty much every possible area of accounting. What I love about TFA is that they are so patient with me. I never once feel they are patronising (which I did with our previous accountants) and they always explain things clearly and are always available to help with anything, no matter how small or silly a query. Now with TFA's guiding hand, I’m not making such a muddle of the
accounts. For that I am extremely grateful.
"If you want your accounting set-up in the right way, and you value clear and concise advice and guidance, then Richard and Lesley at The Friendly Accountants are the people to talk to.
Always quick in responding to queries and calming me down in moments of panic! Their personal, yet professional approach is a delight, without which I wouldn’t have been able to run my business and sleep at night. I cannot recommend The Friendly Accountants enough. 5-Stars !!
"TFA are indeed the 'Friendly Accountants' willing to field all questions and queries from the less numerate amongst us, and always on hand to help.
Richard has an in-depth knowledge of the tax system and sees it as his mission to legally save you as much money as he can. Lesley is the eagle-eyed accountant who will keep you on top of your books, guiding you through both paper and software options, as you please. My tax affairs have never been so up to date, or indeed as understandable, as they are now!
"If you want to feel comfortable knowing your accounts are in expert hands, then I highly recommend working with TFA!
TFA have a friendly but professional approach which has been invaluable to me in my first year of trading.
Starting a business is daunting enough, so instructing TFA was vital in making sure I could stay 100% focused on my work without having to set aside time for working out tax returns and accounts. The online system is perfect for communicating quickly and both Lesley and Richard are always on the end of the phone if I’m unsure about anything. As far as I'm concerned TFA are worth every penny!
"Finding TFA has been an absolute godsend. As a sole trader running a small and growing online business, I like to manage everything myself...that is, until it comes to my tax affairs!
I'm so grateful for Lesley and Richard's hands-on, proactive approach and the peace of mind I now have knowing I'm in such safe hands. TFA have created bespoke systems to fit my specific business needs, my tax return is always filed months ahead of time, and Lesley and Richard are always available to answer my questions - true to their company name.
As my business continues to grow, I consider TFA to be my most valuable partner, quite honestly, I would be lost without them.
'As a small business owner, the best advice I can give to any business is to get a good accountant. After experiencing some issues with previous accountants, I quickly realised I needed to find a competent accountancy firm who would value my business so I could concentrate my efforts on website development. I was referred to TFA and haven't looked back since!
Richard and Lesley are wonderful to work with and are always happy to have a chat. I can call or email and they provide excellent customer support and are proactive to resolve any issues that are forthcoming.
The online knowledge bank is really helpful too, and the predefined spreadsheets and online material has been a great time saver as all bases are covered. They use an online filing system which is great to use and approve documents efficiently.
Richard and Lesley are extremely proficient in all areas of accountancy and tax; no query has been too big or too small. I have been very impressed with the level of service and they have guided me through and explained everything in detail, even through tight deadlines.
I find using FreeAgent extremely helpful as it helps me keep an eye on the day to day running of the financial side of the business. I am very grateful that Richard and Lesley have been able to advise on setup, day to day running and reporting which has greatly helped my business. My previous accountants were not tech savvy to say the least!
Richard has been able to secure a signficant tax repayment from HMRC for me which has been a massive relief and I feel confident everything is in hand.
My only regret is that I didn't meet Lesley and Richard sooner as their knowledge and expertise has really supported my business and I would happily recommend them to anyone.
"TFA are extremely knowledgeable, personable and professional, and I regularly recommend them to clients and colleagues. In Lesley and Richard I have a team who continue to deliver an exceptional accounting service for both myself and my business
Before appointing TFA, I spoke with several specialist contractor accounting firms, however their escalating fee structure didn't leave me with the confidence that I could accurately predict their annual costs to my business
Time is precious and on each occasion I call I'm reminded how fortunate I feel that I appointed TFA and now have a personalised accounting service to call upon. With TFA I'm confident my accounts are in exceptionally good hands.
"We consider ourselves fortunate to have appointed TFA as our company’s accountants, particularly as TFA have successfully eliminated a potential VAT liability for the company of over £2,000!
We’ve found Lesley and Richard’s great expertise and fantastic personal service a tremendous asset to our business.
We would not hesitate to recommend TFA to any business owner looking for a dynamic firm of accountants who use technology to deliver a highly efficient personal service. They also provide excellent tax advice'
Crafted Intelligence Ltd
“When you're starting your business for the first time, it's really important to find an accountant that will support you and your business and explain things in a language you can understand
The help and advice I have received from TFA has been first rate from day one and has made dealing with my company's accounting much simpler. What's more both Lesley and Richard are great fun to work with. That's an adjective I wouldn't have expected to use to describe an accountant or tax adviser!
As a client I also get access to all the resources on their helpful online training portal. These really help me see clearly what I can and can't do and what the consequences are - a million times more useful than any other resource I've tried.
TFA are the perfect accountant for my start-up and I wouldn't hesitate to recommend them".
“I made the decision to appoint TFA as my accountants after struggling to do my first year's accounts as a freelance translator
Lesley and Richard have helped my business become more professional and organised plus they have relieved me of the stress and anxiety involved in dealing with my accounts.
They have been highly responsive to my changing circumstances and it's very reassuring to know that nothing I ask them is too big or small.
I would be lost without them now; and it's comforting to know that I can count on them for whatever direction I decide to take my business in future.
“TFA have been instrumental in helping me stay on track whilst I've been getting my business up and running
At all times the sound advice and support provided by Lesley and Richard has proved to be invaluable. It's tremendously reassuring to know that my business is being guided by TFA, and because both Lesley and Richard are experienced and highly qualified, therefore in safe hands.
I wouldn't hesitate to recommend TFA to any business owner (and frequently do) who are looking for pro-active accountants and tax advisers who make great use of modern technology, though at the same time have a very personal touch.”
“I find the UK tax system difficult to navigate at the best of times. I therefore consider myself very fortunate to have appointed TFA as my accountants and tax advisers
Thanks to Richard's considerable experience and specialist tax skills he was able to convince HMRC to waive a four figure tax penalty and obtain a tax repayment for me.
I would have no hesitation in recommending TFA to any small business owner looking for an accountant with a modern approach and expert pro-active tax advice.”
“I switched to TFA from a traditional firm of accountants as I found working with them an extremely stressful experience. Unfortunately that weren’t at all tech-savvy and I found it very difficult to communicate with them
TFA by contrast are an absolute joy to deal with. Unlike my old accountant they are familiar with my accounting software, FreeAgent, which they can access remotely and their support with this has been invaluable. Whilst I have never met Lesley or Richard, they have proved to be highly knowledgeable, responsive and friendly (naturally!).
I am so pleased to have appointed them as my accountants, TFA are ideal for any small or new business owner looking to work with a modern accountant who manages to use technology to make your life easier, yet still maintains a very personal approach.”
“The nature of my business means that it is difficult, if not well-nigh impossible. for me to take time out from running my business to meet with my accountants.
However because TFA are forward thinking in their clever use of modern technology, they have been able to provide me with all the necessary support my business needs without me having to attend any face to face meetings.
Although I have never met Lesley or Richard personally, they have both managed to provide an excellent service which has been at all times very personal, meticulous and understanding of my business needs. TFA explain things very clearly and have made the accounting part of my business a breeze. In fact TFA are the ideal accountants if you want forward-thinking, proactive accountants..”
"Starting up in business is always daunting, however appointing TFA as my accountants was one of the best decisions I ever made.
I couldn’t rate TFA more highly as they inspire confidence and have completely removed the hassle and worry of dealing with the numbers in my business. Lesley and Richard are always on hand to offer sound practical advice and the service they offer is outstanding. I wouldn’t hesitate to recommend them to anyone who wants an accountant that is approachable, forward thinking, professional, speaks in plain English and is a pleasure to deal with. And the best thing of all is that Lesley and Richard have saved us over £12,000 of tax in our first year of trading which has covered their fees several times over!”
"Lesley and Richard are efficient, friendly (as their name suggests) and extremely knowledgeable.
They have also managed to provide me with the invaluable support my business needs, without ever having met me ‘face to face’. I feel very comfortable knowing my finances are in TFA’s hands and would highly recommend them to anyone looking for an accountant."
" TFA are professional, meticulous and, true to their name, extremely friendly, which helps if you are, like me, not that conversant in the language of accounting!
They have also made the way I do my accounts much more efficient and achieved the best possible outcome for my most recent return, for a very reasonable fee. I can't recommend them highly enough.
" TFA did a brilliant job of completing my tax return for me. They managed to do this quickly and efficiently without the need for meeting up face to face - this would have been extremely difficult given my current workload!
What's more TFA are very friendly and knowledgeable and apleasure to work with. I would highly recommend them to any new or small business owner looking for an accountant with a modern approach.
"Dealing with my old accountants was as painful as a trip to the dentist and talking to them even more so!
TFA on the other hand are a pleasure to deal with. They are very friendly (obviously), always quick to respond to any queries I have and explain them in plain English. Although I have never met Lesley and Richard in person, they have provided all the necessary knowledge and support my business needs in a way that accomodates my busy lifestyle. Plus they have more personality and sense of humour than 99.9% of accountants I have actually met face to face!"
"TFA have been such a boost to my company.
Lesley and Richard make a great team and have been invaluable in both their systematic approach to bookkeeping and also their constant awareness and friendly advice around the bigger picture of what we are doing. I don't think I've ever met a pair with such enthusiasm for their field and would not hesitate to (and in fact do) recommend them to anybody who is looking for a safe pair of accounting hands for their company"
Mobbs Music Limited
"When you're setting up your business for the first time, finding a reliable accountant can be daunting. However appointing TFA as my accountants proved to be an extremely wise decision.
TFA are always readily available to provide timely and practical advice in a down to earth straight-forward manner and have made running my business so much easier as a result. Both Lesley and Richard are extremely knowledgeable and supportive. Richard in particular has a habit of dispensing tax advice in a very entertaining manner!
I wouldn't hesitate to recommend TFA to anyone looking for a forward thinking, modern and pro-active accountant for their business"
"I am absolutely delighted with the service I have received from TFA and since working with them my stress levels have reduced considerably!
TFA are very au fait with modern technology and use it to enhance the personal service they provide to my business as well as giving me the vital support I need when necessary.
Unlike traditional accountants they don’t meet face to face, which means I don’t have to wait ages to get an appointment, plus it’s no longer necessary for me to take time out from my busy working day to drive in traffic to a meeting. TFA are always readily accessible by email or at the end of a phone. This means I have regular contact and always get a quick response when it’s needed.
Although I have never met Lesley in person I have absolute confidence in her (and Richard’s) ability to provide first rate support as my business continues to grow. TFA speak plain English (not ‘accountant’ speak), have a great sense of humour and have more personality than most accountants I have actually met in person. They are friendly by name and friendly by nature."
Ideal Warmth Limited
"Whilst I didn't feel my old accountants engaged with me or my business particularly well, I was a little anxious about changing to another firm of accountants. However I'm pleased to say that TFA have proven to be fantastic accountants
Both Lesley and Richard are very knowledgeable, quick to respond, friendly (as their name suggests) and approachable. They use technology that saves paper chasing and signing off documents and posting letters which is involved when you deal with a traditional accountant. The whole process of changing to TFA was therefore quick and painless and also within a very short time of appointing them as my accountants, I received a very large tax rebate from HMRC. I just wish I'd found them sooner!
TFA are the ideal accountants for any new or small business owner and I wouldn't hesitate to recommend them!"
"Richard quickly spotted a tax planning opportunity (overlooked by my previous accountant) saving me £1'000's in extra VAT.
Richard dealt with this issue swiftly and decisively. Thanks to his skills and experience he was able to overturn a previous decision by HMRC and ensured that the desired result was achieved.
My business will be financially much better off as a result.
I am also impressed with Lesley and Richard’s knowledge and professionalism. They also have a sense of humour and personality – something most accountants aren’t known for!
I shall definitely be recommending TFA’s excellent services to other business owners."
RDT Systems Limited
"Professional and friendly, TFA are a great firm to work with and what's more, soon after becoming their client they managed to obtain a tax repayment of over £1,000 for me!
I wouldn't hesitate for a second to recommend them (and frequently do!) to anyone looking for an accountant to look after their business, who speaks in plain English, offers valuable advice and has a great sense of humour.”
"Starting my own business was quite daunting, however fortunately I made the right decision to choose TFA as my accountants. From day one, the valuable advice and support TFA have provided my business has been outstanding.
I was a little nervous about using a non-traditional accountant and using technology in my business. However TFA have used technology to enhance the service they provide my business, and they have also managed to be friendly and highly professional without the need for regular face to face meetings. I would not hesitate to recommend TFA to any business owner who is looking for a dynamic accountant who is very efficient, has a modern approach and provides a very personal service."
Woosters of Westbourne Limited
"I was apprehensive about changing accountants, however thanks to Lesley and Richard’s calm reassurance and clever use of modern technology my move to TFA was quick, easy and stress free. Plus there were no boring bits of paper to sign!
As a result of some ingenious planning, TFA managed to find an immediate tax saving for my business – this coincided nicely with my return from holiday. TFA manage to be efficient, friendly, professional and supportive all without ever requiring a face to face meeting."
Lucy Davidson Designs Limited
"If you are looking for an accountant with superb knowledge, a genuine interest in your business and the ability to speak plain English then TFA are the perfect accountants.
Straight talking but with a fabulous sense of humour, I trust them implicitly and would recommend them to anybody and everybody."
Dave Bradford Limited
"In your first year of trading it's important to have people you can trust to answer questions and set you on the right path. I think generally in your first year you can make all sorts of bad choices but instructing TFA for us, was NOT one of them.
They are always a phone call/email away whenever I have a question or need advice. AND they are SUPER friendly."
"TFA have helped us resolve some fundamental issues in our business which potentially could have cost us thousands of pounds – something our previous two accountants failed to do.
In addition, the business advice they have provided us should add thousands to our bottom line.
If you are looking to grow your business and become more profitable we would highly recommend that you talk to TFA today."
Thian Enterprises Limited
"Thanks to some ingenious and proactive tax planning advice by TFA, I was able to save in excess of £10,000 tax on the cessation of one of my businesses.
I was impressed by the professionalism and efficiency of TFA and in particular the way in which they dealt with the subsequent challenge by HMRC which resulted in a successful outcome.
I would not hesitate to recommend TFA’s excellent services to any other business owner."
"TFA have been instrumental in helping me get my business up and running.
’From the very first conversation they have been friendly, extraordinary helpful and very knowledgeable in all manners of accounting and tax. I highly recommend them to anyone starting out or looking for a new accountant."
Inside Creative Limited
And if you need any more convincing as to how the Business Growth System can help your business, here's what others say...
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Bray & Bray Solicitors
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The number of clients using our service has risen by 61.2% in only 5 months. In the previous five months our growth rate was just 7%.
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Not only have sales increased 150% but I have been able to target more profitable market sectors, adding 10% to my gross margin. I can highly recommend the system."
Even though all these people run different businesses, they all have one thing in common. They USE and APPLY the strategies contained in the Business Growth System.
We guarantee there are dozens of strategies just sitting in the Business Growth System that you won't be using right now. Strategies that can increase your sales and profits literally overnight.
So what are you waiting for?
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